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Employee rights and labour law in Australia: What employers owe

Irina Dzhambazova

Author

Irina Dzhambazova

Last Updated

29 October 2026

Read Time

12 min

Australian law sets a detailed floor of obligations that apply from the first day of employment, regardless of what an employment contract says. The National Employment Standards (NES) establish ten minimum entitlements, including annual leave, personal leave, parental leave, notice periods and redundancy pay, that no contract, award or agreement can undercut.

The Fair Work Act 2009 governs most private sector employers, and a modern award or enterprise agreement will almost certainly apply to the role, setting the specific pay rate, penalty rates and allowances the employee is legally entitled to. Since 1 January 2025, deliberately underpaying someone is a criminal offence. Getting the award right before the offer becomes a contract isn’t a nice-to-have. It’s where compliant employment in Australia starts.

The national Fair Work system covers most Australian workplaces. It rests on the Fair Work Act 2009, and the Fair Work Ombudsman, the federal workplace regulator, enforces it. Western Australia keeps a state system for state public sector employers, local government and certain unincorporated businesses. Foreign corporations operating in Australia commonly fall within the national system.

Long service leave and workplace health and safety remain largely state or territory law, so record each employee’s work location from the first day.

An Australian subsidiary that employs directly carries the employer duties itself. An Employer of Record (EOR), a provider that becomes the legal employer and pays the worker for a client, handles the payroll and Fair Work obligations under its service agreement. The client still keeps some duties. Work health and safety law places duties on each “person conducting a business or undertaking” (PCBU), including a client that controls the work. PCBUs sharing a duty must consult, cooperate and coordinate, whatever the commercial agreement says.

Australian employment terms build on each other. Each layer can add to the one below it, and none can reduce it. The base is the National Employment Standards (NES), the minimum entitlements in the Fair Work Act. The Fair Work Commission, the national tribunal that sets minimum wages and hears dismissal claims, approves enterprise agreements.

Layer: Fair Work Act and NES

Legal effect: Minimum terms for national system employees; no award or agreement can exclude them

Layer: Enterprise agreement

Legal effect: A Commission-approved agreement that applies to covered employees in place of the modern award

Layer: Modern award

Legal effect: Minimum rates, classifications, hours, overtime, penalties and allowances for an industry or occupation

Layer: Employment contract

Legal effect: Adds salary, benefits and protections, but cannot provide less than the NES, award or agreement

An enterprise agreement’s base rate cannot fall below the relevant award base rate. Before approving an agreement, the Commission applies the “better off overall test” against the relevant modern award.

How do you find the award that covers a role?

Award coverage is decided employee by employee. Paying above the award rate doesn’t switch the award off. Its overtime, penalty and record keeping obligations still apply, and this is one of the most commonly missed points in Australian employment. The award hours rules then decide when overtime and penalty rates start.

  • Check for an enterprise agreement in the Fair Work Commission database and in existing contracts and payslips.
  • Compare the business’s actual activity with the coverage clause of the likely industry award, then test occupational awards if no industry award fits.
  • Match the classification to actual duties, responsibility, qualifications and experience. A job title alone does not decide it.
  • Write an award and classification memo with the coverage clause, evidence, rate source and effective date, and revisit the memo after any promotion, change of duties or restructure.

Most of the reforms in the table came through the Closing Loopholes amendments to the Fair Work Act. Payday Super is a separate superannuation reform. Statuses are correct as of 30 September 2026, and a “small business” means an employer with fewer than 15 employees.

Reform

Status

What it means

Start date

Right to disconnect

In force

Employees may refuse unreasonable out of hours contact

26 August 2024; small businesses 26 August 2025

Casual definition

In force

No firm advance commitment to continuing, indefinite work, plus a casual loading; practical reality counts

26 August 2024

Casual employee choice

In force

Eligible casuals may ask to convert to permanent employment after six months (12 with a small business); the employer consults and replies in writing within 21 days

26 February 2025; small businesses 26 August 2025

Criminal underpayment

In force

Intentional underpayment is a crime; honest mistakes are not criminal but may attract civil liability

1 January 2025

Small-business wage code

In force

No prosecution referral of a small business the Fair Work Ombudsman finds compliant with the Voluntary Small Business Wage Compliance Code; civil enforcement remains possible

1 January 2025

Payday Super

In force

Superannuation generally must reach the fund within seven business days of payday

1 July 2026

What are the criminal penalties for underpayment?

Maximum fines are set in penalty units, the fixed amounts federal law uses to express fines. For offences committed on or after 1 July 2026, one unit is AUD 364.

  • A company faces a fine of up to the greater of three times the underpayment or 25,000 penalty units (AUD 9.1 million).
  • An individual faces up to 10 years’ imprisonment, a fine of up to the greater of three times the underpayment or 5,000 penalty units (AUD 1.82 million), or both.

Honest mistakes aren’t criminal. The offence targets intentional underpayment, so a documented award decision and clear pay records are your best protection.

Under the Fair Work Commission’s Annual Wage Review decision of 2 June 2026, the National Minimum Wage is AUD 1,004.90 a week (AUD 26.44 an hour at 38 hours, rounded to the nearest cent). It took effect from the first full pay period on or after 1 July 2026. It applies to adults covered by no award or agreement. Most award minimum rates rose 4.75% at the same time, so for most roles the award or agreement rate is the binding floor. Take each rate from the current award pay guide.

An award-free adult casual must receive at least AUD 33.05 an hour. That’s the AUD 26.44 base plus the standard 25% casual loading. A quarter of AUD 26.44 is AUD 6.61, and AUD 26.44 plus AUD 6.61 gives AUD 33.05.

Can a salary cover award entitlements?

A salary can cover award or agreement entitlements, as long as the contract names which ones it covers. The employer must still pay in full for each pay period, and generally cannot use an excess in one period to make up a shortfall in another. Records of overtime, penalties, loadings and allowances are still required.

What can employees say about their pay?

Employees can disclose their pay and related conditions, keep them private, or ask colleagues about theirs. These pay secrecy rights apply to contracts made or varied from 7 December 2022, and employers must not take adverse action because an employee used one.

What must payslips and pay records show?

A payslip is due within one working day after payday, including during leave. It shows the pay period, gross and net pay, the rate, separately identified loadings, allowances and deductions, and superannuation contributions. Records must be in English and available to employees who ask. Family and domestic violence leave is recorded but must not appear on the payslip.

The NES set the minimum Australian leave entitlements and related rights for every national system employee, whatever the award or contract says.

Entitlement: Maximum weekly hours

NES minimum: 38 for full-time employees, plus reasonable additional hours

Entitlement: Annual leave

NES minimum: Four weeks a year, pro rata for part-time; five weeks for qualifying shiftworkers

Entitlement: Personal/carer's leave

NES minimum: Ten days a year, pro rata for part-time; unused days roll over

Entitlement: Compassionate leave

NES minimum: Two days per qualifying occasion; unpaid for casuals

Entitlement: Family and domestic violence leave

NES minimum: Ten paid days a year for all employees, including casuals

Entitlement: Long service leave

NES minimum: Set mainly by state and territory law

Superannuation, the compulsory employer contribution to an employee’s retirement fund, is a separate obligation at 12%, and an award or agreement can require more.

Permanent employees with 12 months’ service may request flexible work in writing. Eligible reasons include pregnancy, caring for a child of school age or younger, disability, being 55 or older, and family and domestic violence. The employer must reply in writing within 21 days. Before refusing, the employer must do four things.

  • Discuss the request with the employee.
  • Try genuinely to agree on alternative arrangements.
  • Think about what a refusal means for the employee.
  • Set out reasonable business grounds, and how they apply, in the written response.

The employee can take a refusal, or a missed deadline, to the Fair Work Commission. Keep the request, consultation notes, alternatives considered and the response.

Before ending employment, check three things. What notice is owed, whether redundancy pay applies because the role itself is going, and whether the exit could lead to an unfair dismissal or general protections claim. The Australian termination rules also govern final pay, including unused annual and long service leave.

How much notice is required?

The employer must confirm the termination date in writing and either let the employee work the notice or pay in lieu. An employee over 45 with at least two years’ service receives one extra week. An award, agreement or contract may require more.

Continuous service: One year or less

NES minimum notice: 1 week

Continuous service: More than one year to three years

NES minimum notice: 2 weeks

Continuous service: More than three years to five years

NES minimum notice: 3 weeks

Continuous service: More than five years

NES minimum notice: 4 weeks

How is redundancy pay calculated?

The employer pays redundancy pay at the employee’s base rate for ordinary hours, as set out below.

Continuous service: 1 to 2 years

NES redundancy pay: 4 weeks

Continuous service: 2 to 3 years

NES redundancy pay: 6 weeks

Continuous service: 3 to 4 years

NES redundancy pay: 7 weeks

Continuous service: 4 to 5 years

NES redundancy pay: 8 weeks

Continuous service: 5 to 6 years

NES redundancy pay: 10 weeks

Continuous service: 6 to 7 years

NES redundancy pay: 11 weeks

Continuous service: 7 to 8 years

NES redundancy pay: 13 weeks

Continuous service: 8 to 9 years

NES redundancy pay: 14 weeks

Continuous service: 9 to 10 years

NES redundancy pay: 16 weeks

Continuous service: 10 years or more

NES redundancy pay: 12 weeks

The NES scale drops to 12 weeks at 10+ years, down from 16 weeks for 9 to 10 years. Casuals, employees with under 12 months’ service, and specified period or project employees are generally excluded, and most small businesses are exempt.

Take an illustrative employee aged 50 with six and a half years’ service and a base rate of AUD 1,800 a week, at a business with 40 employees. More than five years’ service gives four weeks’ notice, and being over 45 adds one, so five weeks are owed, worked or paid in lieu. Six and a half years falls in the 6 to 7 year redundancy band of 11 weeks, and 11 weeks at AUD 1,800 is AUD 19,800.

Don’t skip consultation. If an award or agreement requires it and it doesn’t happen, the redundancy won’t count as genuine, and that opens the door to an unfair dismissal claim.

Who can bring an unfair dismissal claim?

A national system employee typically needs all three of the following:

  • Six months’ employment, or 12 months where the employer has fewer than 15 employees.
  • Award or agreement coverage, or annual earnings below the high income threshold of AUD 190,100 from 1 July 2026.
  • A dismissal that was not a genuine redundancy.

A small business dismissal consistent with the Small Business Fair Dismissal Code, the federal dismissal code for employers with fewer than 15 employees, is not unfair. The employee must ordinarily lodge a claim within 21 days after the dismissal takes effect.

What do general protections cover?

General protections prohibit adverse action because a person has, exercises or proposes to exercise a workplace right, such as taking leave, raising a safety issue or asking about pay. They also cover discrimination and industrial activity, and reach demotion, disadvantageous job changes and withheld entitlements as well as dismissal.

A dismissal based claim also has a 21-day filing period. Before a dismissal, record the decision maker, the substantiated reason, the evidence considered and any recent complaints, leave or pay enquiries.

The sexual harassment and psychosocial duties below bind each PCBU, including a client business.

The positive duty on sexual harassment

Since December 2022, the federal Sex Discrimination Act has placed a positive duty on employers and PCBUs. They must take reasonable and proportionate measures to eliminate, as far as possible, sex discrimination, sexual harassment, sex-based harassment, hostile workplace environments and related victimisation. Guidance from the Australian Human Rights Commission, the national human rights body, expects leadership, written prevention and response measures, worker knowledge, risk management, support, reporting and response systems, and monitoring. A complaints policy on its own falls short.

Anti-discrimination and psychosocial safety

Federal age, disability, race and sex discrimination laws apply alongside state and territory laws, which can use different protected attributes, exemptions and time limits. Test recruitment, pay, promotion, flexible work decisions and termination for direct and indirect discrimination.

Psychosocial hazards are risks to mental health from how work is designed and managed, such as excessive demands, poor support, bullying or fatigue. Under the model work health and safety laws, a PCBU must identify these hazards, eliminate or minimise the risks, and consult workers. Victoria applies its own Occupational Health and Safety (Psychological Health) Regulations 2025 from 1 December 2025. Check other jurisdictions’ regulations separately.

Employers must keep Fair Work employment records for seven years. The table below shows the core file at each stage.

Stage: Before hiring

Records: Coverage assessment, visa and work-rights checks, agreement and award search, classification memo

Stage: Contract

Records: Employment status, work location, hours, salary and offset terms, award and classification, notice, right to disconnect expectations

Stage: Onboarding

Records: Fair Work Information Statement; Casual Employment Information Statement or Fixed Term Contract Information Statement where relevant

Stage: Requests and safety

Records: Flexible work and parental leave requests with responses; hazard register, complaints and investigations

Stage: Termination

Records: Written notice, reason and evidence, notice and redundancy calculation, final pay

In Australia, costly errors usually begin with classification. An award applied to the wrong role, or overlooked, affects every payslip and termination calculation that follows. The first step is a written award-and-classification decision for each role, before the contract template.

If you’re hiring through an EOR, ask any provider these four questions. We’re happy to answer them too.

  • Which award and classification applies to the role, and where is the reasoning recorded?
  • Who sends the 21-day written responses to flexible work and casual conversion requests?
  • Who decides and documents a dismissal, and how is the 21-day claim window handled?
  • How are the client’s shared safety and harassment duties coordinated with the provider’s?

Boundless offers Employer of Record (EOR) services for employees and Agent of Record (AOR) arrangements for genuine independent contractors. A good provider will back every answer with documents, so your legal and finance teams have something concrete to sign off on. If the answers are vague, that tells you something.

Hiring your first Australian employee?

Talk to Boundless, a Payoneer company, before the contract template is written. We’ll get the award, classification and termination rules right from day one, so there are no surprises later.

FAQs

No. Managers may still send messages outside working hours. The right to disconnect lets an employee refuse to monitor, read or respond to contact from the employer, or work-related contact from a third party, outside working hours unless the refusal is unreasonable. Contracts should set reasonable out of hours expectations for roles that need them.

Yes. Visa holders and migrant workers employed in Australia receive the same workplace entitlements and protections as other employees. Immigration law requirements, such as checking the right to work, apply separately. The pre-hire file should hold both the visa check and the award analysis.

No. Long service leave differs by state and territory, each with its own qualifying period and accrual rate. A pre-modern award, enterprise agreement or portable industry scheme may also change the ordinary state law position. Record the employee’s work location, any interstate or overseas service and any change of employing entity, because those facts affect continuity and which statute applies.

Yes, if made before 7 December 2022. Such a term can still apply until the contract is varied. Pay secrecy terms in new written agreements have attracted penalties since 7 June 2023. Check the contract date before relying on an old confidentiality clause, because taking adverse action against an employee for discussing pay can lead to a general protections claim.

The making available of information to you on this site by Boundless shall not create a legal, confidential or other relationship between you and Boundless and does not constitute the provision of legal, tax, commercial or other professional advice by Boundless. You acknowledge and agree that any information on this site has not been prepared with your specific circumstances in mind, may not be suitable for use in your business, and does not constitute advice intended for reliance. You assume all risk and liability that may result from any such reliance on the information and you should seek independent advice from a lawyer or tax professional in the relevant jurisdiction(s) before doing so.

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